DELIVERY INFO

DELIVERY WITHIN THE REPUBLIC OF IRELAND / NORTHERN IRELAND

SHIPPING COSTS 

IRELAND

  • €4.95 for all orders under €49.95
  • Free shipping on all orders over €49.95 
  • Express shipping €9.95 

MAINLAND UK

  • €9.95 for all orders under €99.95
  • Free shipping on all orders over €99.95 

EUROPE*

  • €9.95 for all orders under €99.95
  • Free shipping on all orders over €99.95

  

DELIVERY WITHIN THE REPUBLIC OF IRELAND / NORTHERN IRELAND 

Deliveries will be made during normal business hours, Monday through Friday, excluding bank holidays.

  • Standard delivery orders placed before 11.00 am, Monday-Friday, will be dispatched the same day and will be delivered within approximately 2-5 working days.
  • Express delivery orders placed before 11.00 am, Monday to Friday will be dispatched the same day and delivered within 1-3 working days.

If you place your order on Friday after 11:00 am your order will be dispatched from our warehouse on Monday. If you place your order at 10:30 am your order will be dispatched on Friday afternoon.

PLEASE NOTE

  • It is our goal to deliver within the above-mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties.
  • Order cut-off times are provided as a guideline only and do not take into account possible delays.

*Please note during busier periods delivery times may take up to 7 days, we will always work to get your order out as quickly as possible

Delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for over 21 days, you have the right to contact us and refuse to accept your items. In these circumstances, we will refund any money paid by you for the products and any delivery you have been charged. However, we ware not responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. You will be required to sign-off on delivery of the products, after which time the products become your sole responsibility.

Sometimes circumstances such as adverse weather etc may cause unforeseen delays. Tracking may not be available on selected orders and depending on carrier may not become active for 48 hours.

Please choose your shipping country as Northern Ireland if you live in Northern Ireland

CLICK & COLLECT

Please note for any orders placed online and to be collected from our physical store, your order will be ready for collection at 2pm on the next working day. You will receive an email saying order complete. This means your order is ready for collection at Southeast Wetsuits, Morriscastle, Kilmuckridge, Co. Wexford, Y25 Y6T7.  Please bring a copy of your order confirmation with you.

INTERNATIONAL DELIVERY

Southeast Wetsuits currently ship to the following countries outside Ireland:
Belgium, France, Germany, Luxemburg, Netherlands, Austria, Denmark, and the UK

(For delivery outside the above listed countries, please email [email protected] for a quote)

Only certain items are available for shipping outside Ireland & NI:
Wetsuits, hoods, gloves, boots, and ponchos

  • Delivered in approx 5-8 business days.
  • Orders dispatched direct from our Irish warehouse
  • Delivery in partnership with GLS

Customs

Customers outside of the E.U. are responsible for local import duties/taxes that may be applied. We have no control over these charges and cannot predict what they may be. If unsure, please contact your local customs office for information. International customers should be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Refusal to pay local import and custom charges could result in your order being returned to SouthEast Wetsuits or destroyed. If your order is destroyed or not returned to us for a similar reason, we may not be able to provide a refund. Under these circumstances, original postage costs may not be refundable. We can only refund the value of products returned in accordance with our returns policy, minus any costs incurred by SouthEast Wetsuits to re-obtain them.

If for any unlikely reason we cannot ship the product that appears in stock on the website, we will always let you know by phone, SMS or email and try to find the best suitable solution.